General Terms

LEGAL NOTICE

INFORMATION:

1. Acceptance

By ticking the box "I declare that I have read the applicable general conditions of sale and have accepted them without restriction" and validated the payment, the customer confirms that he has read and accepts all of the general conditions of sale at exclusion of any other general conditions, except agreement added by the seller.

Invoices are subject to the general conditions of sale and imply full acceptance by the customer.

2. Command

An order confirmation is sent by email to the email address provided by the customer. BABYLARN.FR reserves the right to cancel any customer order in the event of a dispute concerning payment for a previous order.

When taking an order, the information communicated involves the customer. Orders are sent only to the postal address provided by the latter. In the event of an error concerning the information of the contact details of the recipient, the seller is not held responsible for the impossibility of delivery of the goods.

3. Delivery

After confirmation of the order, BABYLARN.FR undertakes to deliver to its carrier, all the references ordered by the buyer and this within a maximum period of 30 days (from the day after receipt of the order) .

Products purchased on BABYLEARN.FR are delivered in metropolitan France, in EU countries and outside the EU, by the postal service of La Poste.

The times indicated are usual average times and correspond to processing and delivery times. In the case of items deliverable on different dates, taking into account their availability, the delivery time is based on the longest time; BABYLARN.FR reserves the right to split deliveries, only the products shipped are then debited. Participation in processing and shipping costs will only be invoiced for a single shipment.

BABYLEARN.FR cannot be held responsible for the consequences due to a delay in delivery.

Any order not dispatched within 30 days of the order will be canceled unless otherwise stipulated and announced in the sales offer.
In the event of a pre-order, the thirty days from the official release date of the pre-ordered product.

The customer must notify the carrier and BABYLARN.FR of any reservations on the delivered product (damaged package, already opened, etc.) within three days of receipt of the product. In the case of a technical product, the customer will take particular care to check the proper functioning of the device delivered.

In the event of apparent defects, the customer has the right of return under the conditions provided for in this document .

In addition, for deliveries outside mainland France, the customer agrees to pay all taxes due on the importation of products, customs duty, value added tax, and all other taxes due. under the laws of the country of receipt of the order.

In the event of a pre-order BABYLEARN.FR undertakes to deliver to its carrier, all references ordered by the buyer and this dyears a maximum period of 15 working days after the official release date of the pre-commanded product.

4. Withdrawal

The right of withdrawal allows the Customer to cancel the order placed online within 14 days, apart from the items. The deadline runs from the day after receipt of the order. The returns are the responsibility of the customer. The Customer must Babylearn, contact by email indicating the reason for return with supporting photos and or video.

The returned products must be new in their original packaging and not used with all possible accessories. Otherwise, if the articles returned are damaged or incomplete, and have been used, the latter will not be resumed. In the event of abnormal or abusive returns, babylearn .fr reserves the right to refuse a subsequent order.

babylearn .fr has a period of 14 days to reimburse all of the sums paid and the latter will be made with the same means of payment as when buying.

No exchange is possible; If the customer wishes to exchange, a return request must be made to our customer service in order to return the unwanted products to us and then recommend the product wanted on our site. However, some products are not subject to the right of withdrawal and therefore cannot be reimbursed.

5. Price

The price is expressed in euros. The price is indicated in the tax (HT) and with all the taxes included (TTC). The price of the product indicated in the catalog corresponds only to the price of the product, without the cost of transport. The final price invoiced to the customer is the price indicated during online payment. For France and the countries of the European Union, the final price includes VAT and all the taxes included.

The delivery code is to be seized in the box provided for this purpose in the basket before the Payment stage. The codes given are not cumulative. When the order is paid and validated, it is not possible to use the discount code for this order after.
babylearn .fr reserves the right at any time to be able to modify the prices. However, for any accepted order, babylearn .fr guarantees the prices made on the date of confirmation of the order by babylearn .fr .

6. Payment

The price of the products is payable in cash on the day of the effective order and the payment is made by bank card bearing the acronym CB or via Paypal.

The order validated by the Customer will only be considered effective when the bank payment centers concerned have given their agreement. In the event of refusal of the said centers, the order will be automatically canceled and the customer warned by email. In addition, Babylearn .fr reserves the right to refuse any order from a customer with whom a dispute would exist.

We use the Shopify Payments payment process for any online transaction.

7. Customer service

For any information or question, the customer can contact us, from Monday to Friday inclusive, provided with his order number to the following contact details:

tel:
e -mail: contact@babylearn.fr

siren: 899849293

siret: 89984929300019

8. Intellectual property

The site is the property of the Babylearn company in its entirety, as well as all the rights relating to it.

Photos and descriptions are Babaylearn's property in its entirety.

All the texts, works, illustrations and images reproduced on Babylearn.fr are reserved under copyright as well as for intellectual property and for the whole world. As such and in accordance with the provisions of the Intellectual Property Code, only use for private use is authorized, subject to different, or even more restrictive provisions, of the Intellectual Property Code.

any reproduction , integral or partial of the site, is systematically subject to the authorization of Babylearn.

9. Responsibility

The products offered comply with the French legislation in force and the standards applicable in France. The responsibility of Babylearn.fr cannot be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is up to the customer to check with local authorities the possibilities of import or use of products.

The responsibility of babylearn.fr is systematically limited to the value of the product put In question, value to its date of sale and this without recourse to the brand or the company producing the product.

All orders placed at BABYLARN.FR are intended for the personal use of customers. Customers or recipients of the products are prohibited from any partial or total resale of the products. BABYLARN.FR de facto disclaims all legal liability if the payment of taxes was not made by the customer.

In any case, the customer benefits from the legal guarantee eviction and hidden defects (art. 1625 and following of the Civil Code); on condition that the buyer proves the hidden defect. The seller must legally repair all the consequences (art.1641 and following of the civil code). If the buyer goes to court, he must do so within a "short time" from the discovery of the hidden defect (art. 1648 of the civil code).

10. Personal information

The information of personal information collected for the purposes of distance selling is mandatory, this information being essential for the processing and delivery of orders, the establishment of invoices and warranty contracts. The lack of information leads to the non-validation of the order.

In accordance with the law "Informatique et Libertés", the processing of personal information relating to customers has been declared to the Commission National Computing and Liberties (CNIL). The customer has (article 34 of the law of January 6, 1978) a right to access, modify, rectify and delete data concerning him, which he can exercise with MSWORK.FR.

BABYLEARN.FR undertakes not to disclose to third parties the information provided by the customer. These are confidential. They will only be used for processing the customer's order and in order to reinforce and personalize the communication of the products reserved for the customers of BABYLARN.FR, in particular by newsletters of BABYLARN.FR .FR to which the customer would have subscribed as well as within the framework of the personalization of the site according to your centers of interest.

Our site is also designed to best meet the needs of our customers and it is for this purpose that we use cookies. These are intended to signal the passage of the customer on our site and are only used by BABYLEARN.FR for the purpose of improving the personalized service intended for the customer.

11. Disputes

This contract is subject to French law. BABYLARN.FR cannot be held liable for damage of any kind, whether material, immaterial or bodily, which could result from a malfunction or misuse of the products marketed. The same applies to any modifications to the products resulting from the manufacturers. The liability of BABYLEARN.FR will, in any event, be limited to the amount of the order and cannot be blamed for simple errors or omissions which may have persisted despite all the precautions taken in the presentation of the products.

In the event of difficulties in the application of this contract, the customer has the possibility, before any legal action, of seeking an amicable solution, in particular with the help of a professional association in the sector, an association of consumers or any other counsel of his choice. It is recalled that the search for an amicable solution does not interrupt the "brief period" of the legal guarantee, nor the duration of the contractual guarantee. It is recalled that as a general rule and subject to the judgment of the Courts, compliance with the provisions of this contract relating to the contractual guarantee assumes that the buyer honors his financial commitments to the seller.

The Claims or disputes will always be received with attentive benevolence, good faith being always presumed in those who take the trouble to explain these situations. In the event of a dispute, the customer will first contact the company to obtain an amicable solution.
Failing this, the Commercial Court of PARIS has sole jurisdiction, regardless of the place of delivery and the method of payment accepted.

End of the General Conditions of Sale. - Version 1 of 09/30/2022